Documentation

Introduction

Welcome to the Ping2Chat WhatsApp API documentation.

The WhatsApp Business API enables businesses to communicate with customers at scale via WhatsApp — one of the world’s most popular and secure messaging platforms.

Built for medium and large businesses, the API allows you to integrate WhatsApp messaging capabilities into your custom backend systems, CRMs, or third-party platforms.

WhatsApp Messaging

WhatsApp Messaging refers to the exchange of text, multimedia, and other forms of communication through the WhatsApp platform, a globally popular, encrypted messaging app owned by Meta (formerly Facebook).

Key Features:

End-to-End Encryption: Messages are secured so only the sender and recipient can read them.
Text Messaging: Send and receive instant text messages.
Multimedia Support: Share images, videos, documents, voice messages, and contact information.
WhatsApp Web/Desktop: Send messages from a computer using web.whatsapp.com or the desktop app.

Business Use:

WhatsApp Business App: Tailored for small businesses with features like auto-replies, quick replies, and product catalogs.
WhatsApp Business API: Allows medium and large businesses to integrate WhatsApp messaging into CRM systems for customer support and marketing.