No parameter body,buttons – quick-replay,visit-website

This document provides detailed information about the Utility Templates used for communication purposes. These templates allow businesses to send structured messages to users for transactional or informational purposes.

Endpoint

http://{{your_domain}}/api/v1.0/{{phone_number_id}}/{{key}}/message_templates

• {{your_domain}}: Your domain URL where the API is hosted.
• {{phone_number_id}}: The unique identifier of the phone number used for sending messages.
• {{key}}: Your API key for authentication.How to create key

Request Headers

• Authorization: Bearer token for authentication.
• Content-Type: Should be set to application/json.

Template Information

Utility Template S

• Name: utility_s
• Language: en_US (English – United States)
• Category: UTILITY
• Allow Category Change: Yes

Components

Utility Template S Components

The utility_s template consists of a Body and a Buttons component.

• Body:
  • Type: BODY
  • Text: Item no CR7000 is confirmed!
  • Purpose: Serves as a confirmation notification for an item, order, or transaction.
• Buttons:
  • Type: BUTTONS
  • Buttons:
    • Type: QUICK_REPLY
    • Text: Unsubscribe from Promos
    • Purpose: Allows the recipient to opt out of promotional messages quickly.
    • Type: URL
    • Text: Go to link
    • URL: https://app.pingtochat.com/
    • Purpose: Directs the recipient to an external link for further actions.

Example Message Generation

Utility Template S

Body: Item no CR7000 is confirmed!
Buttons:

• Unsubscribe from Promos
• Go to link (URL: https://app.pingtochat.com/)

Sample Request

{
  "name": "utility_s",
  "language": "en_US",
  "category": "UTILITY",
  "allow_category_change": true,
  "components": [
        {
        "type": "BODY",
        "text": "Item no CR7000 is confirmed!"
        },
        {
        "type":"BUTTONS",
        "buttons": [
                {
                "type": "QUICK_REPLY",
                "text": "Unsubscribe from Promos"
                },
                {
                "type": "url",
                "text": "Go to link",
                "url": "https://app.pingtochat.com/"
                }
            ]
        }
    ]
}

Success Response

Status Code: 201 APPROVED

{
    "id": "xxxxxx",
    "status": "APPROVED",
    "category": "MARKETING"
}

Notes

• The template allows changes to the category since allow_category_change is set to true.
• This template is intended for utility purposes, such as order confirmations, service updates, or other transactional messages.
• The Quick Reply Button allows recipients to quickly opt out of promotions.
• The URL Button provides direct access to an external link for additional actions.
• The message format is mostly fixed and does not include dynamic placeholders, making it suitable for standard notifications.