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This document provides detailed information about the Utility Templates used for communication purposes. These templates allow businesses to send structured messages to users for transactional or informational purposes

Endpoint

http://{{your_domain}}/api/v1.0/{{phone_number_id}}/{{key}}/message_templates
  • {{your_domain}}: Your domain URL where the API is hosted.
  • {{phone_number_id}}: The unique identifier of the phone number used for sending messages.
  • {{key}}: Your API key for authentication.How to create key

Request Headers

  • Authorization: Bearer token for authentication.
  • Content-Type: Should be set to application/json.

Template Information

  • Name: utility_y
  • Language: en_US (English – United States)
  • Category: UTILITY
  • Allow Category Change: Yes

Components

The utility_y template consists of a Header, a Body, and a Footer component.

  • Header:
    • Type: HEADER
    • Format: TEXT
    • Text: Hi confirmation from {{1}}!
    • Example: "Hi confirmation from P2C!"
    • Purpose: Provides a personalized greeting that includes a dynamic value (e.g., company name or sender).
  • Body:
    • Type: BODY
    • Text: Item no {{1}} is confirmed!
    • Example: "Item no 12CR007 is confirmed!"
    • Purpose: Serves as a confirmation notification for an item, order, or transaction with a dynamic item number.
  • Footer:
    • Type: FOOTER
    • Text: "Thank you for choosing us!"
    • Purpose: Adds a closing remark to appreciate the recipient.

Example Message Generation

Header: "Hi confirmation from P2C!"
Body: "Item no 12CR007 is confirmed!"
Footer: "Thank you for choosing us!"

Sample Request

{
  "name": "utility_y",
  "language": "en_US",
  "category": "UTILITY",
  "allow_category_change": true,
  "components": [
        {
        "type": "HEADER",
        "format": "TEXT",
        "text": "Hi confirmation from {{1}}!",
        "example": {
            "header_text": [
            "P2C"
            ]
        }
        },
        {
        "type": "BODY",
        "text": "Item no {{1}} is confirmed!",
        "example": {
            "body_text": [
            [
                "12CR007"
            ]
            ]
        }
        },
        {
        "type": "FOOTER",
        "text": "Thank  you for choosing us!"
        }
    ]
}

Success Response

Status Code: 201 APPROVED

{
    "id": "xxxxxx",
    "status": "APPROVED",
    "category": "MARKETING"
}

Notes

  • The template allows changes to the category since allow_category_change is set to true.
  • It is designed for utility purposes, such as order confirmations, service updates, or other transactional messages.
  • The Header is dynamic, allowing customization of the sender name or company.
  • The Body is also dynamic, enabling personalization of item numbers for better clarity.
  • The Footer provides a standard thank-you message, enhancing user engagement.
  • The message format supports variable placeholders, making it adaptable for multiple use cases.

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