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No parameter body,buttons – quick-replay,visit-website

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Overview

  • A Quick Reply Button that enables users to opt out of promotional messages.
  • A URL for visiting their website

For URL buttons, they do not need to be included in the Example payload.

This template is suitable for sending service notifications while providing an easy opt-out option.

Endpoint:

http://{{your_domain}}/api/v1.0/{{phone_number_id}}/{{key}}/messages
Replace placeholders:

{{key}}: Your API key for authentication.How to create key

{{your_domain}}: Your domain URL where the API is hosted.

{{phone_number_id}}: The unique identifier of the phone number used for sending messages.

Method:

POST

Headers:

  • Content-Type: application/json
  • Authorization: Bearer <your_access_token>

Example Payload:

{
    "messaging_product": "whatsapp",
    "recipient_type": "individual",
    "to": "91xxxxxxxxxx",
    "type": "template",
    "template": {
        "name": "utility_s",
        "language": {
            "code": "en_us"
        },
        "components": [
            {
                "type": "button",
                "sub_type": "quick_reply",
                "index": 0,
                "parameters": [
                    {
                        "type": "text",
                        "text": "Unsubscribe from Promos"
                    }
                ]
            }
        ]
    }
}

Key Components in the Payload

messaging_product

  • Type: String
  • Description: Specifies the messaging platform. Always set to "whatsapp".

recipient_type

  • Type: String
  • Description: Defines the recipient type. Use "individual" for one-on-one messaging.

to

  • Type: String
  • Description: The recipient’s WhatsApp number in international format (e.g., "91xxxxxxxxxx").

type

  • Type: String
  • Description: Defines the type of message. Always set to "template".

template.name

  • Type: String
  • Description: Specifies the pre-approved WhatsApp template name. In this case, it is "utility_s".

template.language.code

  • Type: String
  • Description: Language code for the template. Must match the approved template settings.
  • Example: "en_us" for English (United States).

components

  • Type: Array
  • Description: Defines the interactive elements in the template.

Quick Reply Button

  • Type: button
  • Description: Adds an interactive Quick Reply button.
  • sub_type: "quick_reply"
  • index: 0 (First button in the list)
  • parameters:
    • type: "text"
    • text: "Unsubscribe from Promos" – The text displayed on the button.

Response

If the request is successful, the API returns a 200 OK response with the following JSON structure:

{
  "messaging_product": "whatsapp",
  "contacts": [
    {
      "input": "91xxxxxxxxxx",
      "wa_id": "91xxxxxxxxxx",
      "status_id": "NTg0MTc="
    }
  ],
  "messages": [
    {
      "id": "M2s4da2y4P",
      "message_status": "accepted"
    }
  ]
}

Response Field Descriptions

messaging_product

  • Type: String
  • Description: Always returns "whatsapp".

contacts

  • Type: Array
  • Description: Contains recipient details.

Fields within contacts:

  • input: The phone number used in the API request.
  • wa_id: WhatsApp ID linked to the phone number.
  • status_id: A unique identifier for message status.

messages

  • Type: Array
  • Description: Contains details about the sent message.

Fields within messages:

  • id: A unique message identifier.
  • message_status: Indicates the message processing status.
    • "accepted": The message was successfully processed.

Sample codes

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