Whatsapp

In PinToChat, we provide three distinct categories of messages, each with its own supported types and functionalities

Categories:

1. Authentication:
   • Supports only the Body component for message templates.
   • Primarily used for identity verification and authentication purposes, such as sending OTPs or login confirmations.
2. Marketing:
   • Supports all types of messaging, including text and media.
   • Ideal for promotional campaigns and engaging with users through rich media content.
3. Utility:
   • Supports all types of messaging, including text and media.
   • Designed for sending notifications, alerts, and other informative content.

Message Types:

Messages are available in two main types:

1. Text:
   • Simple text-based messages for quick and clear communication.
2. Media:
   • Includes rich content for enhanced engagement, categorized into:
     • Image: Sending photos or images.
     • Video: Sharing video clips.
     • Document: Sending files like PDFs, Word documents, or spreadsheets

Message Types:

Messages are available in two main types:

1. Text:
   • Simple text-based messages for quick and clear communication.
2. Media:
   • Includes rich content for enhanced engagement, categorized into:
     • Image: Sending photos or images.
     • Video: Sharing video clips.
     • Document: Sending files like PDFs, Word documents, or spreadsheets.

Button Types:

Interactive buttons can be added to messages for better user engagement. The available button types are:

• Quick Reply Button:
  • Enables users to respond quickly with predefined options.
• Visit Website Button:
  • Directs users to a specific webpage.
• URL Button:
  • Opens a designated URL in the browser.
• Phone Number Button:
  • Allows users to call a predefined phone number directly.
• WhatsApp Number Button (Call on WhatsApp):
  • Initiates a call directly on WhatsApp to a given contact.
• Copy Offer Code Button:
  • Provides an option to copy a promo or offer code to the clipboard.