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Raise a Support Ticket

Estimated reading: 1 minute 120 views

If you’re experiencing issues or need assistance, you can raise a support ticket by following these steps:

  • Navigate to the “Support” section in the dashboard.
  • Click on “Raise a Ticket”.
  • Select the issue type from the dropdown list.
  • Enter a detailed message describing your issue or request.
  • Click the “Raise a Ticket” button to submit your support request.

Once submitted, you can track and view all your tickets, along with responses, directly from the same section.

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Ticket List and Chat View

  • All your submitted tickets will be listed on the Ticket List page.
  • Click the “View” button next to any ticket to open it.
  • You can see the full conversation and messages in a chat-style interface for easy tracking and replies.

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We also provide a Sales Enquiry form for users interested in our services. Users can fill out the form with their details and submit it. Once submitted, our team will review the enquiry and provide further updates or assistance accordingly.

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